Templates

Hi {{client.first_name}} 👋 This is a friendly reminder from {{organization.name}} that you have an appointment tomorrow: 📅 {{appointment.date_formatted}} ⏰ {{appointment.time_formatted}} 💆 {{appointment.service_type}} {{#if appointment.provider_name}}👤 with {{appointment.provider_name}}{{/if}} Reply CONFIRM to confirm or RESCHEDULE if you need to change. See you soon!

Reminder: Your {{appointment.service_type}} at {{organization.name}} is in 2 hours ({{appointment.time_formatted}}). See you soon! Reply HELP if you need to reschedule.

Hi {{client.first_name}}, we tried calling to confirm your appointment at {{organization.name}} tomorrow at {{appointment.time_formatted}}. Could you quickly confirm you're coming? Just reply YES ✅ or let us know if you need to reschedule.

Hi {{client.first_name}}! Thank you for visiting {{organization.name}} today. We hope you had a great experience with your {{appointment.service_type}} 🙏 If you have any questions, just reply to this message!

Hi {{client.first_name}}, it's been a week since your visit to {{organization.name}}. We'd love to know how you're feeling about your {{appointment.service_type}}! Your feedback helps us improve. Would you rate your experience? ⭐ Reply 1-5 (5 being amazing!) Thank you 🙏

Hi {{client.first_name}}! It's been {{days_since_visit}} days since your last {{appointment.service_type}} at {{organization.name}}. Would you like to book? Reply YES and we'll find a time that works for you 📅

Hi {{client.first_name}}, it's been a while since we've seen you at {{organization.name}} and we wanted to check in! We hope everything's going well. Would you like to book your next appointment? We'd love to see you again 😊

Hi {{client.first_name}}! We've been missing you at {{organization.name}} ❤️ As a thank you for being a valued client, we'd like to offer you {{incentive_text}} on your next visit. This offer is valid for the next 14 days. Reply BOOK to schedule!